GRENO is committed to establishing a service center that integrates pre-sales, in sales, and after-sales services, providing customers with "one-stop service". The company has established a strong customer centered support team composed of multiple professionals. As a customer-oriented window, the customer service center has always put customer satisfaction first and provides high-quality and efficient services to customers every day with its professional knowledge and enthusiasm.
Our service hours are:
Monday to Friday 8:15-18:00 Saturday 9:00-17:00

Product Technical Support
Provide technical support for the entire range of Renault products, including product selection and replacement, troubleshooting, simple application and installation issues, and provide customers with answers to common technical questions (FAQ).

Order and Business Support
Provide order processing support for Greno's contracted customers, as well as logistics and business information consultation to all customers, including price, inventory, delivery time, invoice inquiry, and handling returns and exchanges, and provide e-commerce support.

Pre sales and after-sales service
Timely provision of 7 × 24-hour service, well-trained and experienced industry senior service experts will provide you with the most professional service solutions and implement the most efficient on-site handling.

Complaints and Suggestions
Greyno Electric has always attached great importance to customer complaints, and has set up a professional team to handle customer complaints, recording and tracking the entire process of complaint handling to ensure that every customer complaint is thoroughly resolved.